When I first qualified for Medicare, I signed up for additional coverage under one of the large, nationally advertised health care insurance programs. And then every time I called this company for help or advice, I would have to talk to a different person, often receiving different and conflicting advice. I was given company information and recommendations that did not necessarily pertain to me personally. I felt unsure of my health care coverage and confused. Then, Emily—the Medicare Tutor—was introduced to me. After hearing her brief but thorough presentation, I realized that her professionalism, her expertise, her competence, her compassion and her listening skills really stood out. She described and explained the various plans and answered all my questions about the health, dental, vision, prescription programs (Plan D) available in detail. She took the time to understand my situation and health and financial conditions and provided solutions, made recommendations that addressed me, my individual needs with exceptional clarity. She really listens. She obviously cares for her clients. In this complicated world of private and government-sponsored insurance programs, I now know with full confidence that I have signed up with a plan that fits me. It has been a pleasure to work with her. I highly recommend Emily—the Medicare Tutor—to anyone seeking reliable and personal service.